Take Your Balance Back to Your Wallet
Payouts go out to a wallet in your own name, and nowhere else. Open the cashier, choose Withdraw, and the rails mirror the ones you paid in with — bKash, Nagad, Rocket, Upay, Bank Transfer. Type the amount and confirm. If your account is already verified, the request is queued for processing. If it is not, we ask for your document first,
because we will not send money to a wallet we cannot tie to you. Request status sits on the same screen, so you always know where it stands.
- Pick your payout wallet — Choose bKash, Nagad, Rocket, Upay or Bank Transfer. Use an account in your own name, because a name mismatch is the commonest reason a payout stalls.
- Enter the amount — The cashier shows the current minimum for that rail plus what is available to withdraw. Read both lines, then confirm the figure before you submit the request.
- Finish verification — A first withdrawal from an unverified account opens the document prompt. Upload your ID, wait for the check to clear, and the request moves on by itself.
- Follow the status — Every request carries a status line inside the cashier. Note the request reference — that number is what Bangladesh support needs if you raise a question.